Cruise Zanza Blue
We have been hearing more stories than usual about the frustrations of online travel engines’ customers lately.
In addition to horror stories we have read about, two people we know faced dropped bookings when they arrived at the airport.
One had booked a flight and the other a whole vacation package and both were told that there was no record of payment (even with a confirmation number) and they would have to pay for their trips again.
So we were not especially surprised when we saw the report by eMarketer (they sell market research and trend analysis about Internet commerce) about the decline in the number of people booking online and the increase of people booking through travel agents.
Booking through a travel agent is some of the best insurance you can buy. When problems arise, you have someone to call. You can go and have a coffee while they sort out the problem. If they can’t fix it right then, you’ll at least know that when you return from your holiday, your travel agent will probably have fixed the snafu.
New to Cruising? Checkout these informative podcasts (Video’s) about cruising.
This post brought to you by Cruise Zanza Blue which was started by crew members for cruise travelers – For more information go to www.zanza.com
Cruise Deals
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Cruise Lines
Zanza Blue presents an overview of nearly 20 cruise lines, to discover what each cruise line has to offer, checkout the Cruise Line Section. www.zanza.com
Concierges
Zanza Blue presents several concierge profiles; you can choose your own concierge by cruise line, itinerary or even personality, checkout the Concierge Section. www.zanza.com
Videos – Podcasts
Zanza Blue presents helpful video/podcasts, checkout the Podcast Section. www.zanza.com
